Have you recently become a restaurant entrepreneur, and are now questioning with you should purchase and install a restaurant point of sale system? Well, the first thing you should know about a point of sale system, also known as a POS system, is that it can be an important component of your success.
POS systems are computer systems that are designed specifically for the retail industry. They allow restaurateurs to increase profits as they more effectively manage customer sales and other critical restaurant functions, such as communication between your servers and kitchen staff.
The most basic POS system is often composed off a cash drawer, touch-screen monitor, credit card stripe reader, hard-drive, and printer that will produce receipts for your customers. More importantly since it is essentially a computer, it will allow you to download and analyze data about meals purchased in your establishment. This can be a very important tool for accounting, purchasing, and other business data needs.
More complicated systems can promote better communication between your wait staff and your kitchen. Image one of your waiters or waitresses takes a customer’s order, and as they leave the table, your chef already has access to that order via a display or print-out. Instructions on how to prepare the food, or dietary restrictions can be instantly relayed as well. In some systems, the chef can also relay information back to the server as well.
These more complicated systems are usually wireless systems and can contain wireless signature capture pads to make paperless environments simple!
While the advantages of buying and installing a restaurant POS system are very clear, it is extremely important for you to contact a qualified dealer. Depending on the size of your establishment as well as your budget, the options you may or may not require can vary drastically. These options can increase the overall cost and complexity of installing a POS system. Often authorized dealers will work with you and your business to custom tailor a point of sale system that fits your needs today, as well as provide the necessary components for growth.
Additionally, while you may find a better price for a restaurant POS system online, you need to consider maintenance and support. The last thing you need as you grow your restaurant business is to have a malfunction during your prime hours. Online suppliers may have 24 hour customer support hotlines, but having a good standing relationship with a local dealer, will prove invaluable as they get you up and running again!