Our philosophy to assist our merchant family is "Specializing in Merchant Profitability". We accomplish this through a consultative team approach in working with our clients. Our goal is to ensure your success so that you can focus on your business.
There are many service providers available to process your electronic payments. Merchant Service Group has been in business since 1995 and have never raised our fees. We started by using Interchange Plus pricing and reducing expenses for all of our customers. We can do that for you, too.

Leadership Michael Krause – President Michael has spent over twenty years in business, consistently achieving the highest levels of success in sales, management, training and consulting. He earned his B.B.A. in Business Administration from Saint Bonaventure University where he financed his education by establishing, owning, and operating Perfection Lawn & Landscape–a company he built from scratch to 130 accounts and 6 employees in 2 years. He went on to earn his M.S.M. with a concentration in Entrepreneurship from Roberts Wesleyan College. After graduating, Michael worked for the largest payment processor in the world. After spending over 12 years in Corporate America he realized his true passion was helping small and mid-sized businesses achieve their goals. Michael is frequently asked to consult with the largest payment processors in the world and enjoys educating merchants and corporate teams. Michael is author of Sell or Sink: Strategies, Tactics and Tools EVERY Business Leader Must Know To Stay Afloat! Membership: Small Business Council of Rochester & Rochester Professional Consulting Network. Personal: Enjoys boating and has dreams of sailing around the world. Michael is also a US Mariner Captain and can command vessels up to 50 tons. Paul Krause – Business Development – West Coast Paul has worked with families, small and mid-size companies for over fifteen years. Paul’s focus has been in building client relationships and service excellence. His driven professionalism comes from him being a product of a multi-small business family. Growing up and being a part of the business process for his family has given him the skills to help other small businesses achieve success. He is a graduate from Rochester Business Institute with an Associate Degree in Computer Programming and an Associate Degree in Accounting with Highest Honors in 2002. Paul has also achieved a patent for the Electronic Financial Accounting System in 2003. Paul has consistently advised and educated clients in marketing, negotiation, and organizational management of real estate for eleven years. Paul’s Values: Courtesy – Meet clients on their schedule and communicate how the client wishes. Reliability – Real time connections to meet and exceed clients’ expectations. Trusted Advisor – Listen, action, and deliver. Adaptability – Find real time answers and solutions. Intuitive – Anticipate the clients’ needs and goals. Personal: Enjoys photography and someday hopes to visit the Mayan Ruins of Mexico.