Content provided by The Computer Center
The Buyer's Guide to Choosing the Best VoIP Service for Business
Whether you are unhappy with your current VoIP provider or still relying on traditional landlines, this buyer's guide from The Computer Center walks through the decision the way a real business owner would. It follows Phil, who runs an accounting firm, as he learns what VoIP is, why it is flexible, mobile, integrated and cost-efficient, and what reasons SMBs give for switching. You will see the features worth looking for, from find me/follow me routing and voicemail transcription to call screening, call recording and coaching, auto attendant and availability scheduling. The guide also covers collaboration tools such as audio conferencing, online sharing and integrations with Microsoft Office, Salesforce, NetSuite and ZenDesk, and closes with what to look for in a dependable VoIP provider.
- Must-have VoIP features
- SMB switching data
- Provider selection tips
What you'll get
This guide follows one business owner's research into VoIP, giving you a practical view of the benefits, features, collaboration tools and provider qualities to weigh before you switch.
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Core VoIP Benefits
Why VoIP is flexible, mobile, integrated and cost-efficient compared with traditional business phone service.
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Features Worth Having
How call screening, transcription, call reports, auto attendant and coaching tools support daily business calls.
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Collaboration and Integrations
How audio conferencing, online sharing and links to Microsoft Office, Salesforce, NetSuite and ZenDesk work together.
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Choosing a Provider
What to look for in a dependable VoIP vendor that can set up, install and manage your system.
Guide preview
Business VoIP buyer's guide